Monday, 21 November 2016
Hair of the Dog
Sunday, 20 November 2016
Ricky mastering the lights
Ricky is making great progress with his Hub! Over the weekend he has become a master of the lights and now we're on to Challenge#6--responding quickly. Now that he has gotten the hang of the game and isn't so bent on gutting the Hub and anything he thinks is part of it, I've gone back to elevating it as, being a leggy Greyhound, he does find it a bit difficult to keep repetitively reaching down all the way to the floor. Having the Hub elevated also seems to encourage him to actually engage with it rather than sprawling across all the buttons. It makes it easier for him to approach/retreat as when he is too close (like when he was lying down next to it), he would have difficulty seeing around his nose to actually observe which lights were illuminating.
Wednesday, 16 November 2016
The Importance of a Well-Rounded Diet
We're still on a bit of a learning curve with operating the Hub. Today we have confirmed that Ricky's square kibble (Royal Canin Mobility Support) on the right of the photo above doesn't appear to agree with the Hub's food pod dispensing mechanism, resulting in confusion on the part of the machine and frustration on the part of Ricky when it stalls. We did have some stalling issues early-on when I first tried using this kibble in the Hub, but had thought it was related to our internet connection at the time so when it came time to refill it, we tried the squares again. It worked fluidly for a little while, but reasonably quickly was back to stalling. The R/C food also has a lovely tumeric coating, which probably makes it a bit more sticky moving through the food pod. So we'll be staying with round kibble without sticky coatings and see how that goes rather than persisting with trying the "square peg in a round hole" approach. At the moment we're using some of Kate's Hill's B/D (on the left in the photo above), but I will also be trying some Hill's J/D as it would have more specific benefit for his joint and heart disease.
*Update from the lovely customer service staff--they have confirmed that the size limit for kibble is 18mm in largest dimension. The Mobility Support would meet this (15mm on the diagonal), however, I reckon that the size which is approaching machine limit combined with the blocky shape and the stickiness of the tumeric coating do make this food more difficult for the machine to work with. Fortunately our Hill's J/D appears to be working just fine in the Hub this morning. It is only approximately 10mm in largest dimension, and a normal round shape without a sticky coating.
*Update from the lovely customer service staff--they have confirmed that the size limit for kibble is 18mm in largest dimension. The Mobility Support would meet this (15mm on the diagonal), however, I reckon that the size which is approaching machine limit combined with the blocky shape and the stickiness of the tumeric coating do make this food more difficult for the machine to work with. Fortunately our Hill's J/D appears to be working just fine in the Hub this morning. It is only approximately 10mm in largest dimension, and a normal round shape without a sticky coating.
Tuesday, 15 November 2016
Hub progress.
After a night to sleep on it, Ricky is right into progressing through the challenges. We've accomplished eating, exploring the touchpads, engaging consistently, and now are onto avoiding dim touchpads. So Ricky now has the challenge of learning he actually has to wait for the hub to "ask" him to engage with the touchpads--it's not just a vending machine that will spit out treats whenever he wants.
We've experimented a bit with elevation vs on floor to see if Ricky finds any particular position more suitable. It's looking like the floor will be best as it means Ricky can play with it lying down as well as standing and the floor does provide a more stable situation for the hub. Given a chance, Ricky would like to "kill the golden goose" and find the reservoir where all these bits of food keep coming from. Elevated, he's thinking it's the box which now has a few toothmarks for it's troubles.
I'm really pleased with how smoothly the device is operating and it's speed of response to the dog. The bleeps that help "bridge" the dog when it hits the right touchpad are great, especially for ones as impatient as Ricky. Ricky would personally like it to go much faster through the game repetitions, but I don't think it will take long for him to learn a bit of patience.
Clever Pet round 1
Ricky's first evening with the CleverPet hub went really well. We did have a bit of a learning curve with frequent stalling when we were first starting out, which he found a bit frustrating. We did try switching kibble, and seemed to get off on a fresh stride after that. On communicating with the CleverPet staff (rapid replies on inquiries--great customer service!) it sounds like the delays could have been related to our sometimes unreliable internet speed as the device does rely on wifi to load new challenges. The joys of rural NZ internet! We'll go back to Ricky's kibble once he empties the current load--at the moment we're still feeding meals and the hub is primarily game/treat device while he's learning to use it.
My compliments on the safety features on the device. There are no sharp edges to chew on or get stuck on, and the rotating bowl has a safety mechanism that stalls if it is blocked by a overly-enthusiastic nose or toes as Ricky illustrates here!
It's been a bit of a wait, but it's finally here and proving to be well worth it! Right out of the box I'm impressed with the quality of the components and the amount of thought that has clearly gone into planning this device to be user friendly and easy for the peoples to start up rapidly, and safe and robust for the dogs. Bonus--it actually looks nice. You can have this sitting in the living room and it looks sleek and stylish and may even be a great conversation starter next time you have guests over.
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